Workforce Rewards
Online Total Rewards

What Are The Main Issues That Organisations Are Facing?

To be competitive in the market you operate in, you need to be able to attract and retain the best talent. This means not only offering competitive salaries, but providing broader employee benefits to help enhance the overall employee value proposition so that it’s clear what the value of the total deal is on an individual level.


How effectively are you rewarding performance? Do your incentive plans drive the right behaviors? Is your company’s performance management achieving the desired results? Can your company identify top performers? Mercer is a thought leader in performance management practices and trends as well as incentive plan design.


Delivered fairly and consistently

The desire for pay fairness continues to dominate global headlines as industry leaders, politicians and investors carry this agenda forward. Mercer’s global review process, supported by our Pay Equity Calculator™, helps you review pay equity across your global workforce. Our proprietary job evaluation methodology gives you an objective measure of job value, while our approach to career frameworks helps you establish job families and universal career levels that align with your pay programs to deliver pay equitably and consistently.

Designed to support individual career development

Creating a culture of skills and career development is vital for companies that believe internal agility, upskilling and reskilling are essential for meeting evolving consumer needs. How you design jobs within a career framework, reward horizontal and vertical talent movement, and reflect skills and proficiency in your pay guidelines should all support this goal.

How we can help

Our employee rewards professionals can help you:

  • Determine the best rewards strategy for your company — or harmonize strategies following a merger or an acquisition
  • Make the most of your new HR management system with a well-designed job architecture
  • Establish a career framework to support a more integrated talent platform
  • Implement base and incentive plans designed to meet your unique needs
  • Unlock organizational capability by focusing on skills and empowering employees to own their careers
  • Conduct a pay equity study and make a plan to strengthen pay equity within your company

View our Important notices

This does not contain advice relating to your particular circumstances. Mercer provides recommendations based on the particular client's circumstances and needs, and recommendations may vary among clients.  

What Is Online Total Rewards?

Online Total Rewards (OTR) is a web-based solution that helps you communicate to your employees exactly how you invest in each of them on an individual level, and goes beyond just showing base pay. OTR shows employees benefit data that is comprehensive and personalised. Displayed in an online statement format, your employees can access the tool anytime and anywhere and on mobile devices – not just in the work environment.

  • It helps to increase engagement and retention of your workforce (more transparency)
  • It supports recruitment activity by demonstrating the total value It helps organisations to target certain messages to individuals or groups
  • It helps to demonstrate your commitment to your employees, both now and also into the future, and
  • It also helps to equip your managers to have meaningful and relevant conversations with their employees

One important point to note is that OTR is not a ‘one-size fits all’ product. Rather, it provides our clients with the flexibility to customise the tool by attaching additional information and data to add greater value to their own unique solution.

Why Choose Mercer?

Our team has a combined experience of more than 25 years delivering Online Total Rewards that:

  • Maximises employee engagement;
  • Drives desired employee behaviour; and
  • Delivers measurable performance improvements.

In addition, the current economic environment has many employees worrying about pay freezes, cuts in hours, and even redundancy. Understanding your Company’s total rewards and benefits package should not be complicated and confusing. The resulting anxiety makes this the perfect time to show your employees the true financial value of their total compensation with our Online Total Rewards solution.

How Can Online Total Rewards Help You?

Organisations are becoming increasingly interested in OTR solutions for a number of reasons, many of these being:

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