HR Transformation | Solutions and Services | Mercer

What is HR Transformation?

Workforce and Careers

HR Transformation

The High-Performance HR of the Future

Human Resources can’t expect to keep up with a changing world by standing still. HR professionals need to equip their operations, and themselves, to function in a rapidly changing global environment.

We think of the future of HR differently than most. Many obstacles get in the way of HR success: reorganisations, M&A, talent shortages, budget pressures, employee demands, and disruptive new technologies. But at Mercer, we don’t just want you to react to these issues — we want your HR team to become an essential business function leading the way in delivering bottom-line results.

HR, Designed With Purpose

We look to HR with an eye for design. How can core HR processes like recruitment, succession, and performance management be made more efficient and effective? How can HR become a valuable business partner, central to strategy discussions? It’s all part of HR transformation.

Great design doesn’t always equate to great practice. Mercer’s proprietary HR Operations Scanner® has shown many organizations where their HR service model is falling short or where the design is misaligned with strategy. With these insights in hand, HR was able to change their operations and become a value-adding strategic player.

Mercer was named a Kennedy Vanguard in HR Transformation in the firm’s 2015 HR Consulting Report.

“Mercer’s entrance into the Vanguard this year is a direct result of the firm’s concentrated effort to strengthen the breadth and depth of its HR transformation service offering. . . . Mercer’s integrated approach reduces the complexity of HR transformation and ensures changes to HR programs are effectively communicated and adopted.” — Kennedy Information, LLC

HR Best In Class Teams

Organisations haven’t always adequately invested in their HR talent. With changes afoot in the world of work, this investment has never been more of a priority. Mercer can help.

With HR-specific assessment tools, workshops on trending topics such as “telling a story with data,” and strategic partnering, Mercer leads HR professional development. Self-learning tools in many technical HR areas, as well as in-house talent simulations and public programs, will equip your HR department with powerful new skills.

Human Capital Management: Workday and SAP

Moving to the cloud has never been easier. Mercer consultants can advise you on accelerating your Workday or SAP SuccessFactors deployments, or implementing new solutions. We can also offer up-to-the minute advice on technology choices.

How Mercer Can Help

HR transformation isn’t a one-time event — it’s a journey. Let us help you:

  • Make your HR practice work for your business through HR effectiveness.
  • Build a stronger HR team through HR talent assessment and development.
  • Transition to a more efficient system with HR sourcing and technology.
  • Get more returns out of your human capital management investments through our advisory and implementation services for Workday and SAP.
  • Patch holes or completely revamp your HR technology.
Workforce and Careers Services and Products

Candidate Care Charter Program

How you treat declined job applications impacts an organization's brand and reputation. Mercer’s CareerArc Candidate Care suite of transition tools is dedicated to these declined candidates.
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HR Diagnostic

HR plays a critical role in ensuring that the organization gets the return on its most valuable investment — its people
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HR Process Mapping

Mercer partners with clients to transform key HR processes with the objective of achieving a quantum jump in performance measures such as return on investment, cost reduction, time efficiency gains and quality of service.
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HR Technology Assessment and Vendor Selection

Whether clients are looking to optimize their current Human Resource Management System, implement a new HR technology strategy or need help with an HR vendor assessment and selection, Mercer can help.
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