HR strategies of the future


As the future of work arcs towards enhancing the employee experience – it’s time for HR to shift gears and transform the standard target operating model into a target interaction model.


When clients choose to partner with Mercer on their HR Transformation journey, they benefit from our:


  • Proven track record in delivering large and complex global HR transformation projects
  • Deep HR subject-matter expertise combined with HR technology implementation (Workday/SuccessFactors) and change management experience
  • Proprietary tools and methodologies
  • Global benchmarking data and information

Mercer offers consulting advisory in the following areas:


  • HR Accelerator
    Mercer’s HR Accelerator will help to jump-start your HR function and improve its efficiency up to 25%, while reducing transactional volume and freeing up HR staff to reintroduce the workforce to the new economy and new shape of work.
  • Target Interaction Model
    Design of a new employee-focused Target Interaction Model for HR – one that supports C-Suite, HR Leaders and the entire organisation. It requires the design around four key dimensions – processes, systems, content and organisation.
  • Digital Strategy and Implementation
    Consulting expertise to develop an HR IT Strategy that will re-invigorate the employee experience and efficiency for the business. Mercer is able to offer technology strategy and vendor selection, along with Cloud and Digital readiness assessments.



Maura Jarvis

Maura Jarvis

UK Transformation Leader

Maura has over 25 years of experience in Corporate and HR Consulting across a range of sectors including pharmaceutical, energy, education, financial services and mining. Maura specialises in the future of work, leading projects to assist clients in transforming their people strategy to support business transformation.

Lisa Lyons

Lisa Lyons

Workforce Transformation

Lisa is the Workforce Transformation Practice Leader for Mercer UK. She has over 14 years of management consulting experience. Lisa specialises in the areas of skills strategy, HR Transformation, strategic talent management and change management.

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