Our Company Culture
Simply put, we come to work because we want to make a difference in people’s lives. At Mercer, our purpose is to make a positive difference in people’s lives by helping advance their health, wealth and careers. We do this by living within our carefully structured Mercer house, where our daily values support our strategic imperatives, which in turn support our overarching mission and purpose.
Mission and Purpose: The Greater Good
Our four strategic imperative pillars support our mission and ultimately allow us to make a difference in people’s live. Our business and company culture are rooted in this sense of purpose, which dictates our values and allows us to do best by our people, clients and shareholders alike.
Every day, in our work with clients and our relationships with each other, we demonstrate our Mercer PRIDE values. These values form the foundation for the four strategic imperatives under which we run our business: invest in our people, broaden client relationships, improve customer experience and deliver profitable growth
- Passion to win and be the best at what we do, reflected in our people, thought leadership, solutions and clients
- Respect for diversity: listening to and collaborating with others, being inclusive and bringing the best ideas forward
- Integrity in everything we do: knowing what is right and acting responsibly with our clients, colleagues and communities
- Innovation that anticipates our client needs and reshapes the marketplace
- Dedication to serving our clients with unparalleled quality and proven success
- Empowerment to act like business owners and be accountable for our decisions
We Value Diversity
Respect for diversity is one of our core values. It’s so important to us that we have a strategy in place to increase the diversity of our workforce and make sure that every unique voice is heard. This is good for our business — diverse work teams tend to have greater success — and good for our colleagues. You know that you can bring your whole self to work every day and that you will be celebrated and appreciated for who you are.
Find Instant Community at Mercer
Which Business Resource Groups (BRGs) will you join? By participating in BRGs — communities of employees organised around a common diversity dimension — you can network, share views, learn from others and further your professional growth and development.
All BRGs are open to all employees. Learn more about some of our global BRGs below.
The Women@Mercer programme aims to support and expand our global community of women's networks and promote Mercer's internal and external gender-diversity brand, in order to maximise Mercer's ability to recruit, develop, retain and advance female talent.
Racial and Ethnic Diversity
The Racial & Ethnic Diversity BRG works to help Mercer be the employer of choice for the best and brightest diverse talent. The group fosters an inclusive work environment where employees from diverse backgrounds, cultures and ethnicities can thrive as professionals and contribute to Mercer’s success.
Lesbian, Gay, Bisexual, Transgender and Allies (LGBTA)
Mercer’s LGBTA BRG is dedicated to helping Mercer realise the full value of the firm’s lesbian, gay, bisexual and transgender colleagues while supporting Mercer’s strategic imperatives.
The Rising Professionals BRG connects, develops and empowers driven, ambitious and diverse colleagues through networking and programming for professional and developmental growth.
Accessibility and Inclusion at Mercer (AIM)
The mission of AIM is to enhance a culture of inclusion for people with disabilities or special needs by leveraging each employee’s unique abilities, as well as raising awareness, valuing differences, removing barriers and encouraging a workplace built on dignity, trust and respect. Membership is open to colleagues with disabilities, colleagues with family or friends with disabilities, and advocates and others who support the group’s mission.
Mercer Cares: Helping People Beyond Our Business
The Mercer Cares BRG harnesses our people's passion for making a meaningful difference in our communities through volunteering. Mercer Colleagues have the opportunity to make an impact together by mentoring students, improving community health and wellness, supporting veterans groups and volunteering to support a variety of other causes.
We make it easy for our colleagues to volunteer by offering one paid workday off each calendar year for volunteer service with a nonprofit or charitable organisation.
You’ll have access to a network of more than 6,000 Mercer colleagues around the world and be the first to know about Mercer’s latest innovations, culture change initiatives, job openings and more.